Rental Bicycle Terms of Use
These terms of use set out the rules that customers must follow when using the rental bicycles of Shitamachi Street (hereafter, the Shop) .
1.Application for use
To apply for use of the service, please fill out our application form. You may be asked to present proof of identity (driver’s license, etc.).
*Customer personal information will not be used for any purpose other than the rental cycle business and product management.
2.Use of bicycles
Please check in store or on website for store hours and prices.
3.Departure, Return
Before you ride, please check your bicycle (brakes, tire pressure, smartphone holder, etc.) to make sure everything is in working order. If you find anything wrong, please notify the staff immediately. Return procedures can be confirmed at the store.
4.Bicycle breakdown or damage
If your bicycle breaks down or is damaged during use, please contact the Shop immediately. If the bicycle breaks down or is damaged due to the user’s intentional action, and repair is required, the user will be responsible for the repair costs.
5.Bicycle theft, loss
If your bicycle is stolen or lost while you are using it, please contact the Shop immediately. If the loss or theft is due to the user’s negligence (e.g. not locking the bicycle), the user will be responsible for the cost of the bicycle.
6.Use of equipment
The Shop will not be held responsible for any accidents that occur while using bicycle equipment (such as locks, helmets, lights, smartphone holders, etc.).
7.Loss or damage to equipment
If you lose or damage any of the bicycle equipment (lock, helmet, light, smartphone holder, etc.) while using it, you will be charged 3,000 yen to replace it.
8.Accident
If you are involved in an accident while using the bicycle, please take the steps required by law, such as promptly reporting the accident to the police, and report the time, location, cause and circumstances of the accident to the Shop. If you need to settle a dispute regarding an accident, please do on your own responsibility. The Shop will not be held responsible for any accidents. Notwithstanding the above, if the Shop suffers damage, including cases where the Shop is forced to pay compensation to a third party, the Shop may claim compensation from the user. The return of vehicles to our Shop must be done by the user.
9.Prohibited acts
The following activities are prohibited when using the rental bicycles
(1)Driving under the influence of alcohol, reckless driving, and other activities that violate traffic rules
(2)Riding in dangerous or inappropriate places
(3)Parking bicycles in areas where bicycles are prohibited or in places that obstruct the passage of pedestrians or bicycles
(4)Modifying or changing the structure or equipment of the bicycle
(5)Continuing to ride the bicycle when a problem is detected, such as a flat tire
(6)Letting a third party other than the applicant use the bicycle
10.Refusal to lend
If you do not agree to the terms and conditions of this rental bicycle service, or if we deem any other reason to be inappropriate, we will not be able to rent our bicycles to anyone.
11.Cancellation of use
If a user violates the terms of use, the user will be asked to cancel the rental and return the bicycle immediately, even if the rental period has not yet expired. In addition, if the Shop or a third party suffers damage as a result of a breach of the terms of use, the user may be asked to pay compensation for the damage.